Platinum Express Care Plus | Domiciliary Care & Supported Living Merseyside
CQC-registered domiciliary care and supported living provider serving Liverpool, Sefton, Knowsley, Wirral and St Helens. Person-centred care for adults aged 18–65.
Dementia Care
Compassionate, Person-Centred Dementia Care
At Platinum Express Care Plus, we understand that living with dementia can affect every person differently. Our dementia care is therefore built around the individual, not simply their diagnosis.
We provide compassionate and person-centred support for adults living with dementia across Merseyside, helping them maintain their dignity, independence, safety and quality of life.
Our care team takes time to understand each person's life history, routines, preferences, communication needs, abilities and interests. By providing familiar routines and consistent support, we aim to help individuals feel safe, comfortable and valued.
How We Can Support You
Depending on the individual's assessed needs, our dementia care can include:
- Personal care and support with daily routines
- Medication administration and support
- Meal preparation and support with eating and drinking
- Companionship and meaningful conversation
- Support with mobility
- Assistance with household activities and laundry
- Support attending appointments
- Community access and social activities
- Encouragement with hobbies and meaningful activities
- Support with maintaining familiar routines
- Overnight care
- Live-in care
- 24-hour care
- Short-term care following hospital discharge or a change in circumstances
Promoting Independence
A diagnosis of dementia does not mean that a person should lose control over their everyday life.
We encourage the people we support to remain involved in decisions and everyday activities wherever possible. Our care team focuses on people's strengths and abilities, providing assistance where needed without unnecessarily taking over tasks they can continue to do themselves.
Our aim is to help each individual maintain their confidence, skills and independence for as long as possible.
Dignity, Choice and Respect
Every person living with dementia has their own personality, experiences, relationships, culture and preferences.
We provide care with patience, dignity and respect. We adapt our approach to the individual's communication needs and recognise that these needs may change over time.
Where appropriate, we also work collaboratively with families, representatives, social workers and healthcare professionals to help provide coordinated and consistent support.
Dementia Care at Home
Remaining in familiar surroundings can be important for some people living with dementia.
Our domiciliary dementia care enables individuals to receive personalised support within their own homes while maintaining familiar routines and surroundings.
Care can range from scheduled visits for everyday support to more comprehensive arrangements such as overnight, live-in or 24-hour care, depending on assessed needs.
Looking for Dementia Care in Merseyside?
Platinum Express Care Plus provides dementia care and support across Liverpool, Sefton, Knowsley, Wirral and St Helens.
Whether you are looking for support for yourself, a family member or someone you are referring professionally, contact our team to discuss the person's needs.
DOMICILIARY CARE & SUPPORTED LIVING
Platinum Express Care Plus Ltd offers a wide range of one-to-one tailor-made services for our clients both private and public, providing home help for anything including personal care . This includes all aspects of day-to-day light house chores,incontinence care,bathing, dressing,medication administration, transportation, cleaning, staying active ,shopping , companionship, meal preparation, assistance with prescription collection, escorting clients to appointments, reablement, commuting and live-in-care.
Our dedicated care team constantly review the needs of our clients and will adapt to whichever changes may be needed.
Our mission is to deliver outstanding service to our clients that exceeds all their requirements, encourages their independence and provides a flexible support service whilst treating them with dignity and respect.
We aim to ensure that all our clients are valued regardless of their race, colour, ethnicity, disability, gender, age, sexual orientation, religion, socio-economic, political and other beliefs.
Domiciliary Care in Liverpool
Receiving additional support should not automatically mean giving up the comfort and familiarity of your own home.
Our domiciliary care service helps people continue living at home while receiving personalised assistance with everyday activities.
Depending on assessed needs, we can provide support with:
- Personal care
- Washing, dressing and personal hygiene
- Medication administration and support
- Meal preparation
- Companionship
- Laundry
- General housekeeping
- Daily routines
- Community access
- Attending appointments
- Overnight care
- Live-in care
- 24-hour care
- Short-term and emergency care
We work with each individual to understand their preferences, routines, abilities and desired outcomes.
Our aim is to provide the support that is needed while encouraging people to maintain their independence.
Supported Living in Liverpool
Your Home. Your Choice. Your Independence.
Our supported living services in Liverpool are designed to help adults who require additional support live as independently as possible.
We focus on what each person can do, wants to achieve and what matters to them.
Support can include:
- Personal care
- Medication support
- Cooking and meal preparation
- Shopping
- Household tasks
- Developing independent living skills
Maintaining daily routines.
Looking for Care in Liverpool?
Finding the right care provider is an important decision.
Whether you are looking for domiciliary care, supported living, live-in care, overnight care or 24-hour support in Liverpool, speak to our team about your requirements.
Platinum Express Care Plus
Looking for Care in Merseyside?
If you need domiciliary care, supported living, live-in care, overnight care or 24-hour support in Merseyside, speak to Platinum Express Care Plus.
We welcome enquiries and referrals from individuals, families, social workers, local authorities, NHS professionals, hospital discharge teams and other health and social care professionals.
Professional Referrals in Liverpool
Referring Someone for Care?
Platinum Express Care Plus welcomes referrals and enquiries from:
Liverpool social workers | Local authority teams | NHS professionals | Hospital discharge teams | Community mental health teams | Case managers | Advocates | Families and individuals
We can consider referrals for domiciliary care, supported living, live-in care, overnight support, 24-hour care and short-term care packages.
Our team will review the person's assessed needs, risks and desired outcomes to determine whether we can safely provide the required support.
TEMPORARY CARE STAFFING & RECRUITMENT
We operate a staffing agency that allows care homes and hospitals to source high quality professional care staff , all of whom have been thoroughly vetted by Platinum Express Care Plus Ltd.
We do provide temporary staff to clients at short notice by actively recruiting skilled workers from all diversity to fill vacancies, working within the clients' budgets. This is done by aligning the best people with the available job opportunities. We will try our best to match candidates' skills, talents and competencies with specific job requirements within the organisation.
We aim to create a positive working environment that promotes trust , integrity , continuous training and professional development for our staff and the organisation as a whole and in turn allow our clients to enjoy positive experience with us. Our staff are professional in their dealings, reliable, punctual, honest and dedicated enough to make a great additional support to your team in times of needs.
Our staff are confident in providing personal care, manual handling and feeding to our clients and support them as an individual to maintain their independence while observing the necessary protocols , care rules and regulations as this is very crucial .
It is a cost effective, transparent and intuitive way for companies to fill their available vacancies temporarily .
We also help organisations in recruiting competent staff , serving as introductory agency thereby taking away all the associated burden of recruitment
We provide care with patience, dignity and respect. We adapt our approach to the individual's communication needs and recognise that these needs may change over time.

Moving and Handling Awareness





